Our company is built on the delivery of high-performing and innovative superyacht solutions. All of which is crafted by the quality of our people. This could not be true than when it comes to our electronic Safety Management System (eSMS). Our eSMS is exceptional at tailoring to the unique needs and desires of the yacht at hand. The capabilities of the eSMS has been fine-tuned by our Product and Development team, Christian Moore, Product and Development Lead and Mark Bridson, Product and Development Specialist.
Mark and Christian are the humans behind the electronic product which has become central to our client’s operations. From design and development to the continuous advancement of its features, the Product and Development team work closely alongside the Safety and Compliance Team to ensure competence of all aspects of the eSMS.
Christian has been working with Riela Yachts since the day of opening in 2017, joining shortly after graduating and gaining experience within an Operations Team of a Yacht Management Company and travelling on an around the world trip. Over the past four years, Christian has gained excellent proficiency and a deep understanding of yacht documentation processes, providing him the tools to develop what we today recognise as the Riela eSMS.
Mark shortly followed Christian, joining Riela Yachts late 2018. Mark brings a wealth of experience to Riela, adapted from his previous work in the aviation and technology industries. Mark began his career as a Data Analyst in the Royal Air Force before moving to an IT role in an aircraft design company. In this role, Mark honed his understanding of efficient document management design and practice; critical for his work at Riela Yachts today. Mark then transitioned into the maritime industry after spending two years designing solutions for a yachting software company. Today, Mark is responsible for the integration and use of Laserfiche within the eSMS.
Together, Mark and Christian were thrilled to receive recognition for their use of the eSMS in the yachting industry, crediting the implementation and roll-out of Laserfiche through the eSMS, which has revolutionised how we communicate and operate with our clients. Being named Industry Disrupters in the 2019 Laserfiche awards was a significant achievement for Mark, Christian and the wider Riela team. Christian was proud to accept this award on behalf of Riela Yachts, giving a talk in California about the exciting developments he and the team had made to the eSMS over the previous year.
Since then, Christian and Mark have continued to develop the eSMS based on the feedback from clients through the use of the ‘SMS Amendment Request’ functionality. This continuous evolution has resulted in streamlined practices, outside of those with traditional SMS purpose.
The most recent example of this is reflected in the introduction of certificate tracking into the eSMS. Observing an opportunity to rationalise the process of crew certification onboard, Christian and Mark made the old method of timely manual checks redundant. Building the certificate tracking capabilities into the eSMS has given our crew an efficient way to manage their certification status. Meaning that crew are presented with a real-time update of their certification expiry dates, reflected through a traffic-light system to enable the timely planning of renewal activities. Alongside the evident increase in efficiency, this reduction in manual checks has dramatically decreased the amount of email communication received between the wider Riela Yachts team regarding certification queries, granting the crew more time to focus on the aspects of their job, which they do best, not unnecessary paperwork.
As a team, Mark and Christian are constantly working to enhance the Riela Yachts solutions to a point where we can take great satisfaction in their quality. As a group of companies, a team and a family, we are incredibly proud of Christian and Mark for their development within the company and what they have achieved for our clients. We look forward to seeing where our Product and Development Team’s next adventure lies.
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Rob Tobin is the Managing Director of the Riela Group of Companies and is responsible for overseeing our business operations, our people and driving excellence in all we do.
Robert brings over 25 years of successful leadership and entrepreneurial experience across a range of industries including Family Office, corporate services, construction engineering, Superyachts, cyber security and information technology development to our Group, and to our customers.
In the past 15 years Rob has gained a prominent reputation within the Superyacht industry for his passion, integrity, innovation and achievements to date.
“Being part of an awesome, capable and forward-thinking team that have a shared passion for Superyachts, people and the environment is the highlight of my career and puts a smile on my face and a spring in my step every day”.
Clive Harrison is a Director at Riela Yachts and leads the Operations Team.
After a 22 year service as a Deck Officer in the UK Royal Navy, Clive moved ashore and is enjoying a second career, spanning over a decade, in the yachting industry and relishing the challenges that this brings.
Clive brings a wealth of expertise and experience to our Company and has earned a reputation for providing a professional and pragmatic approach to the delivery of our services.
Giuseppe Corrado is a Safety & Compliance Manager / Deputy DPA, CSO and Director at Riela Yachts UK. Giuseppe ensures that our Safety Management System is fit for purpose and correctly implemented across the fleet of superyachts.
After 8 years in the cruise sector Giuseppe moved ashore to further his studies at university attaining a Bsc (Hons) degree in Marine Operations Management. Since joining in 2015, Giuseppe is very much enjoying the new challenges that the yachting industry brings
Having worked both onboard and shore-based, Giuseppe brings a range of skills, knowledge and contacts to our company and has earned a reputation for supporting a strong safety culture and providing a practical and professional approach to the delivery of company services.
George Self is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for yachts at the company.
Accruing a 10-year service of sea time, beginning as a deckhand before respectfully concluding her career as a Chief Officer, George now contributes a wealth of first-hand practice and insight into the support she now provides to yachts daily. George also brings shore side experience from her time working at a number of established Ship Management firms on the Isle of Man.
Ken Hickling is a company Director at Riela Yachts (UK) Ltd.
Ken has spent over 30 years working in the Yachting industry at Boatyards and materials manufacturers, and more recently as a Specialist Business Advisor. During this time Ken has served as International Superyacht Society (ISS) President and is currently on the Superyacht UK Executive Committee. He also works as a project leader on the ISO work group focused on Superyacht Quality.
The experience that he brings to The Riela Group in optimising our internal business processes helps to ensure that the quality of service we provide to our clients is at the highest level.
Telephone: +44 7769 881418
Louise Gimson is a Senior Administrator and responsible for the day to day running of the company and client accounts at the Riela Yachts.
With an extensive background in finance, Louise brings almost twenty years’ experience in accounts within the ship management industry to Riela Yachts, where she is dedicated to implementing dynamic solutions to benefit clients.
Louise has diversified her responsibilities by taking on data handling duties within the company and in 2016 began assisting the Operations Team with internal compliance procedures.
As the Head of Group Sales at the Riela family of companies, Matthew leads the company’s sales strategy, execution, and growth.
Matthew has a successful record building trusted client relationship and delivering upon set expectations. An accomplished sales leader, he delivers a sales process that provides clients with the information and support they need to make the right decisions for their organisations and their constituents.
Matthew has significant experience within the maritime industry having previously worked across various sectors including insurance, security, satellite communications and managed IT. Matthew’s most recent experience encompasses almost 5 years spent with the leading satellite communications and managed IT provider in the maritime industry, focusing on their superyacht clientele.
Mark Bridson is a Product and Development specialist and responsible for the integration of Laserfiche within the company and the developing of an electronic Safety Management System.
Marks career started in the Royal Air Force as a data analyst maintaining Aircraft engineering records and the provision of Aircraft statistics.
Returning to the Island Mark spent the next 25 years working in IT for an aircraft design company. In this role he provided Computer Aided Design and document management support for offices within the UK and Europe.
Moving from the Aircraft industry to Maritime, Mark has spent two years with a Yachting software solutions company using Laserfiche to design purchase ordering systems for Superyachts.
Christian Moore is our Product and Development Lead responsible for translating the requirements and operations of the Safety and Compliance team and implementing this into the forefront of the eSMS solution.
After graduating in 2011 Christian began a graduate trainee scheme at a Yacht Management company, working interdepartmentally gaining experience in all aspects associated with the yacht industry. Christian subsequently became part of the Operations Team in 2012.
As well as the experience taken from his previous roles, Christian has gained proficiency in implementing electronic document management solutions for yachts. These skills are being capitalised on in the roll-out of the company’s electronic Safety Management System (eSMS) and other projects.
Megan Crouthers is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for superyachts in our fleet.
Primarily from an administration background Megan joined Inserve Yachts three years ago. She is well versed and experienced in ISM, ISPS & MLC2006 and was subsequently promoted to Safety & Compliance Manger in January 2018.
Megan has a passion for the superyacht industry and through her work promotes an effective and efficient safety culture achieved by working closely with clients offering practical support and guidance.
René Otto is the Financial Manager at Riela Yachts and responsible for overseeing the financial and accounting systems at the company.
René is a qualified chartered Accountant with over 18 years’ experience in administering finance and corporate services within the shipping, telecommunications and property maintenance industry.
Specialising in arranging financial and corporate service solutions for clients, René can provide the tools to ease the administrative load and bring peace of mind to our clients.
Tina Dahn is a Crew Officer and responsible for the administration of yacht crew contracts, monthly payroll and crew certification at Riela Yachts.
After a 12 year service in the Royal Navy undertaking various administration and PA roles, Tina began working for the NHS in 2001 and was responsible for duties including managing payroll, recruitment and HR administration.
Tina returned to the Isle of Man to undertake the role of Crewing Officer in the superyacht industry in 2011, where she oversaw a portfolio of clients whom she provided crew employment, administration and payroll services.
Christian is involved across the Riela family of companies with particular attention to the technology businesses, Cyber and Tech.
Christian gained a postgraduate Master in Finance degree at the University of Neuchatel, Switzerland and completed his MBA at the University of Chicago Booth School of Business.
Before joining us, Christian worked for six years at Argosy Capital, an Isle of Man-based private equity and venture capital business focusing on early-stage growth businesses. At Argosy, he focused on managing investment companies, research and financial analysis and served as a director on several boards.
Ewelina Cieliszak joined in September 2018 as trainee Safety & Compliance Administrator supporting both the Operations & Crewing Departments. Ewelina is very excited to start her new career in the super yacht industry and hopes her fresh approach will complement the already experienced and knowledgeable Riela Yachts team.
On graduating from the University of Life Sciences in Lublin in 2014, she relocated to the Isle of Man from her native Poland. Since then Ewelina has worked in different fields and has developed outstanding customer relations skills. During her time as senior cabin crew with an international airline Ewelina has developed a strong understanding of essential concepts of safety & compliance. This has provided her with a sound basis for her transition to the maritime world and a welcome addition to the team at Riela Yachts.
Lucy Banks is responsible for financial administrative tasks within Riela Yachts.
An Isle of Man University-College graduate, Lucy joined Riela Yachts in November 2018 bringing experience and vocational qualifications from her previous employment into accounts and client relations at Riela Yachts.
Lucy has a proven track record of delivering solutions and easing the administrative burden, which brings peace of mind to our clients.
As a Marketing Executive, Alex is responsible for all marketing duties spanning the Riela Group.
Alex joined the Riela Group in August 2020, shortly after graduating with a Psychology degree from Nottingham Trent University.
With past work experience in content marketing, event management and web design, Alex is able to apply her creative and analytical skills into the Riela strategy.