mini-ism: a safety stepping stone for captains

George Self

George Self

Riela Yachts Safety and Compliance Manager

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As Captain for a commercially registered yacht under 500GT, you will undoubtedly be under a very different set of pressures from those managing larger vessels. However, operating a smaller vessel is typically where most Captains begin their command careers, either progressing through the ranks in similar yachts or perhaps arriving in a command role via a Chief Officer’s position on a yacht over 500GT.

READY FOR THE LEAP?

As an ambitious and professional Deck Officer ready for the next big thing, you will have worked hard, completed your courses and gained your Master’s Licence. In this context, you may have even been lucky enough to work as a Deck Officer on a yacht that implements a full International Safety Management (ISM) System and already have a good grasp of the necessary regulatory requirements.

Alternatively, you may have less experience, having only worked on private yachts without the full extent of the applicable regulations. Whatever your path, you now find yourself moving into the position of Captain on a busy Commercial Yacht under 500GT, but are you fully prepared?

As a Captain, you will want to clearly portray that you know the requirements of and how to balance the needs of both the Owner and guests, alongside the safety of all on board and the protection of the environment. From the perspective of safety management, there is a lot to learn when transitioning into your new role. So, with such varying specifications in relation to yacht size, how can a Captain ever be expected to gain enough experience for this leap in the job role?

THE KNOWLEDGE GAP

For many yachts who do host some form of Mini-ISM via generic ‘off-the-shelf’ manuals, these are inevitably unread, unused and uncontributed to. In effect, tokens of a well-intentioned desire to follow the best practice or meet regulatory requirements. It is critical that Captains, Safety Officers and indeed those aspiring to command start investing in their Safety Management Systems, overall safety culture and realise the many benefits of effectively implementing these best practices if there is a real desire to improve Safety within the Superyacht industry. The need for some “catching up to do” has been highlighted by my colleague Giuseppe Corrado in a recent article available here.

Based on our experience we have witnessed first-hand the significant gap in knowledge and implementation when it comes to the difference between these outdated and new practices in safety management. Yachts and their Captains need to embrace technological advancements to assist them in their work and should move away from cumbersome, dated and non-yacht specific systems instead of moving towards relevant, up to date and dynamic mini-ISM systems, which take advantage of the available technology.

THE MINI-ISM STEPPING STONE

This is where the Riela Yachts Mini-ISM comes in handy. The core principles behind its development have been both to meet the regulatory requirements imposed by the various Flag States, and to embrace the overarching aims and ethos of the ISM Code, whilst removing unnecessary administrative burdens. In addition to this, its electronic functionality promotes an active contribution and participation in vessel safety. By using our Mini-ISM, all involved, and in particular Captains, will be introduced to many of the same requirements and procedures as undertaken by the full ISM Code implementation. Our system allows you to improve efficiency by simplifying the procedures, manuals and record keeping. Using innovative technology allows the delegation of checklists and regulatory actions to Senior Crew whilst still maintaining a full oversight of all the documentation produced.

By taking responsibility for the safety of all those on board, you will engage clearly the most respected practice of all, you should not lose sight of this. By implementing a Mini-ISM system as a Captain, you will be left with the critical experience of this vital aspect of your role. It will also and most perhaps, more importantly, give you confidence, to handle the often daunting but very exciting challenges in career progression.

Until then, why not encourage peers and colleagues in the industry to get experience of the Mini-ISM? It will not only help those around them by improving safety, but also assist them in their career advancement.

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Rob Tobin Riela Yachts

Robert Tobin

Riela Group Managing Director

Rob Tobin is the Managing Director of the Riela Group of Companies and is responsible for overseeing our business operations, our people and driving excellence in all we do.

Robert brings over 25 years of successful leadership and entrepreneurial experience across a range of industries including Family Office, corporate services, construction engineering, Superyachts, cyber security and information technology development to our Group, and to our customers.

In the past 15 years Rob has gained a prominent reputation within the Superyacht industry for his passion, integrity, innovation and achievements to date.

“Being part of an awesome, capable and forward-thinking team that have a shared passion for Superyachts, people and the environment is the highlight of my career and puts a smile on my face and a spring in my step every day”.

Email: rob@riela-yachts.com

Telephone: +44 1624 605650

Clive - Riela Yachts

Clive Harrison

Operations Director

Clive Harrison is a Director at Riela Yachts and leads the Operations Team.

After a 22 year service as a Deck Officer in the UK Royal Navy, Clive moved ashore and is enjoying a second career, spanning over a decade,  in the yachting industry and relishing the challenges that this brings.

Clive brings a wealth of expertise and experience to our Company and has earned a reputation for providing a professional and pragmatic approach to the delivery of our services.

Email: clive@riela-yachts.com

Telephone: +44 1624 605661

Giuseppe Corrado

Safety & Compliance Manager | Director

Giuseppe Corrado is a Safety & Compliance Manager / Deputy DPA, CSO and Director at Riela Yachts UK. Giuseppe ensures that our Safety Management System is fit for purpose and correctly implemented across the fleet of superyachts.

After 8 years in the cruise sector Giuseppe moved ashore to further his studies at university attaining a Bsc (Hons) degree in Marine Operations Management. Since joining in 2015, Giuseppe is very much enjoying the new challenges that the yachting industry brings

Having worked both onboard and shore-based, Giuseppe brings a range of skills, knowledge and contacts to our company and has earned a reputation for supporting a strong safety culture and providing a practical and professional approach to the delivery of company services.

Email: giuseppe@riela-yachts.com

Telephone: +44 2380 633794

George Riela Yachts

George Self

Safety & Compliance Manager

George Self is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for yachts at the company.

Accruing a 10-year service of sea time, beginning as a deckhand before respectfully concluding her career as a Chief Officer, George now contributes a wealth of first-hand practice and insight into the support she now provides to yachts daily. George also brings shore side experience from her time working at a number of established Ship Management firms on the Isle of Man.

Email: george@riela-yachts.com

Telephone: +44 1624 605662

Ken - Riela Yachts

Ken Hickling

Director

Ken Hickling is a company Director at Riela Yachts (UK) Ltd.

Ken has spent over 30 years working in the Yachting industry at Boatyards and materials manufacturers, and more recently as a Specialist Business Advisor. During this time Ken has served as International Superyacht Society (ISS) President and is currently on the Superyacht UK Executive Committee. He also works as a project leader on the ISO work group focused on Superyacht Quality.

The experience that he brings to The Riela Group in optimising our internal business processes helps to ensure that the quality of service we provide to our clients is at the highest level.

Telephone: +44 7769 881418

Louise Gimson

HR & Senior Finance Administrator

Louise Gimson is a Senior Administrator and responsible for the day to day running of the company and client accounts at the Riela Yachts.

With an extensive background in finance, Louise brings almost twenty years’ experience in accounts within the ship management industry to Riela Yachts, where she is dedicated to implementing dynamic solutions to benefit clients.

Louise has diversified her responsibilities by taking on data handling duties within the company and in 2016 began assisting the Operations Team with internal compliance procedures.

Matthew Roberts - Riela Yachts

Matthew Roberts

Head of Group Sales

As the Head of Group Sales at the Riela family of companies, Matthew leads the company’s sales strategy, execution, and growth.

Matthew has a successful record building trusted client relationship and delivering upon set expectations. An accomplished sales leader, he delivers a sales process that provides clients with the information and support they need to make the right decisions for their organisations and their constituents.

Matthew has significant experience within the maritime industry having previously worked across various sectors including insurance, security, satellite communications and managed IT. Matthew’s most recent experience encompasses almost 5 years spent with the leading satellite communications and managed IT provider in the maritime industry, focusing on their superyacht clientele.

Email: matthew@riela-group.com

Telephone: +44 7425 314973

Mark Bridson - Riela Yachts

Mark Bridson

Product & Development Specialist

Mark Bridson is a Product and Development specialist and responsible for the integration of Laserfiche within the company and the developing of an electronic Safety Management System.

Marks career started in the Royal Air Force as a data analyst maintaining Aircraft engineering records and the provision of Aircraft statistics.

Returning to the Island Mark spent the next 25 years working in IT for an aircraft design company. In this role he provided Computer Aided Design and document management support for offices within the UK and Europe.

Moving from the Aircraft industry to Maritime, Mark has spent two years with a Yachting software solutions company using Laserfiche to design purchase ordering systems for Superyachts.

Email: mark.bridson@riela-yachts.com

Christian Moore

Product & Development Lead

Christian Moore is our Product and Development Lead responsible for translating the requirements and operations of the Safety and Compliance team and implementing this into the forefront of the eSMS solution.

After graduating in 2011 Christian began a graduate trainee scheme at a Yacht Management company, working interdepartmentally gaining experience in all aspects associated with the yacht industry. Christian subsequently became part of the Operations Team in 2012.

As well as the experience taken from his previous roles, Christian has gained proficiency in implementing electronic document management solutions for yachts. These skills are being capitalised on in the roll-out of the company’s electronic Safety Management System (eSMS) and other projects.

Email: christian@riela-yachts.com

Telephone: +44 1624 605664

Megan Crouthers - Riela Yachts

Megan Crouthers

Safety & Compliance Manager

Megan Crouthers is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for superyachts in our fleet.

Primarily from an administration background Megan joined Inserve Yachts three years ago. She is well versed and experienced in ISM, ISPS & MLC2006 and was subsequently promoted to Safety & Compliance Manger in January 2018.

Megan has a passion for the superyacht industry and through her work promotes an effective and efficient safety culture achieved by working closely with clients offering practical support and guidance.

Email: megan@riela-yachts.com

Telephone: +44 2380 633794

René Otto

Financial Manager

René Otto is the Financial Manager at Riela Yachts and responsible for overseeing the financial and accounting systems at the company.

René is a qualified chartered Accountant with over 18 years’ experience in administering finance and corporate services within the shipping, telecommunications and property maintenance industry.

Specialising in arranging financial and corporate service solutions for clients, René can provide the tools to ease the administrative load and bring peace of mind to our clients.

Tina - Riela Yachts

Tina Dahn

Crew Officer

Tina Dahn is a Crew Officer and responsible for the administration of yacht crew contracts, monthly payroll and crew certification at Riela Yachts.

After a 12 year service in the Royal Navy undertaking various administration and PA roles, Tina began working for the NHS in 2001 and was responsible for duties including managing payroll, recruitment and HR administration.

Tina returned to the Isle of Man to undertake the role of Crewing Officer in the superyacht industry in 2011, where she oversaw a portfolio of clients whom she provided crew employment, administration and payroll services.

Email: tina@riela-yachts.com

Telephone: +44 1624 605658

Christian Goelz

Christian goelz

Director

Christian is involved across the Riela family of companies with particular attention to the technology businesses, Cyber and Tech.

Christian gained a postgraduate Master in Finance degree at the University of Neuchatel, Switzerland and completed his MBA at the University of Chicago Booth School of Business.

Before joining us, Christian worked for six years at Argosy Capital, an Isle of Man-based private equity and venture capital business focusing on early-stage growth businesses. At Argosy, he focused on managing investment companies, research and financial analysis and served as a director on several boards.

Email: christian.goelz@riela-group.com

Telephone: +44 7624 222 567

Ewelina Cieliszak

Safety & Compliance Administrator

Ewelina Cieliszak joined in September 2018 as trainee Safety & Compliance Administrator supporting both the Operations & Crewing Departments. Ewelina is very excited to start her new career in the super yacht industry and hopes her fresh approach will complement the already experienced and knowledgeable Riela Yachts team.

On graduating from the University of Life Sciences in Lublin in 2014, she relocated to the Isle of Man from her native Poland. Since then Ewelina has worked in different fields and has developed outstanding customer relations skills. During her time as senior cabin crew with an international airline Ewelina has developed a strong understanding of essential concepts of safety & compliance. This has provided her with a sound basis for her transition to the maritime world and a welcome addition to the team at Riela Yachts.

Lucy Banks - Riela Yachts

LUCY BANKS

Junior Finance Administrator

Lucy Banks joined Riela Yachts as a Trainee Finance Administrator and is responsible for financial administrative tasks within Riela Yachts Group.

An Isle of Man University-College graduate, Lucy joined Riela Yachts in November 2018 bringing experience and vocational qualifications from her previous employment into accounts and client relations at Riela Yachts.

Lucy has a proven track record of delivering solutions and easing the administrative burden, which brings peace of mind to our clients.

Alex Halsall - Riela Yachts

Alexandria halsall

Marketing Executive

As a Marketing Executive, Alex is responsible for all marketing duties spanning the Riela Group.

Alex joined the Riela Group in August 2020, shortly after graduating with a Psychology degree from Nottingham Trent University.

With past work experience in content marketing, event management and web design, Alex is able to apply her creative and analytical skills into the Riela strategy.

Email: alex@riela-group.com

Telephone: +44 7706 806443