So in the imaginary world where we are all inherently safe and healthy (hopefully somewhere in the near future), we are all open to the idea that we can manage safety and promote health in the workplace as discussed in the first part of this blog (linked here). We also are clear about the benefits that this will bring in terms of driving performance, which we covered in the second part (linked here). Now we turn to the endgame of seeing this safe and healthy workplace as a thing that we do – like breathing – rather than some unattainable goal or uncomfortable straightjacket.
A cynical person would be thinking about how this is all theory and not realistic in the yachting environment. But those who are merely sceptical will be asking how we can get from where we are to this ‘better place’. To begin with, let’s dispense with the notion that we need reams of paperwork and a book full of rules. In reality it is all about attitude and awareness. Some people may already have some of these in reasonable amounts, but most people will need some encouragement to develop this.
Here is a quick test you can take to see where you are right now in terms of your inherent safety values… you can also try this out on your colleagues and workmates.
Imagine it is the end of a pleasant evening and you need to take a taxi back to where you will be sleeping for the night. You have had a few drinks and you are with friends – there is a buoyant atmosphere.
When you get into the back of the taxi do you:
A. Automatically put on your seatbelt?
B. Shun the belt and find yourself waving away a reminder from someone in the group?
C. Get settled then belatedly remember you need to put your belt on?
D. Get reminded by someone else, and realise you never even thought about it (you may feel a little grateful or you may feel resentful)
E. Check your fellow passengers to see if they too have got their seatbelts on?
If you answered D, then you are unconsciously unsafe. You aren’t really thinking about your safety or that of the people around you.
If you answered B, then you are consciously unsafe. You know what the right thing to do is (because someone just reminded you) but you decide not to do it. After all, it’s such an inconvenience…
Remembering to be safe – Option C – is doing well, but it is still taking a bit of effort This is consciously safe.
Option A is where we want to be in this scenario – unconsciously safe.
If you are also responding E then you are moving to the next level – thinking about the safety of others but remember not to be all superior or bullying about this. That will only work against all we are hoping to achieve for yacht safety.
The way we can work towards this unconsciously safe way of working is though openness and discussion.
Your regular briefings in the crew mess or office can include discussions on recent incidents (learning from ourselves or others) and generating ideas on better ways to operate that combine safety and effectiveness. By keeping the notion of safety as a positive option and building awareness of where risks exist, it becomes second nature to find ways to minimise the likelihood of that risk occurring and maybe minimising the impact as well.
And if you are wondering how Safety is like Oxygen…it’s simple, if you don’t have enough of it you die.
But breathing is something you manage to do all the time without thinking about it. So let’s find ways to do that for yacht safety.
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Alexandra Hernández is Riela Yachts’ Yacht Manager. As part of this, Alexandra is the initial point of contact for our vessels; working closely with our other specialists to provide support and service coordination. Alexandra supervises crew management and plays a heavy involvement in the development and maintenance of our award-winning electronic Safety Management System (eSMS).
Born and raised in Colombia, Alexandra completed her degree as a Lawyer, and she is on track to receive her diploma in Superyacht Management.
Alexandra’s legal background and experience within the Marine & Aviation industries cover a wide range of roles, helping to gain invaluable knowledge, develop communication skills and actively cultivate solid industry relationships to deliver the highest of standards in every project.
Jay Houghton is the Riela Group Finance Director. Jay is responsible for overseeing the Financial Strategy of the Group alongside the financial reporting and control structure of the Group and its companies.
As a qualified accountant with over 30-years in the financial and service industries, Jay has built a wealth of experience in business analysis, investment appraisal, financial control and reporting.
Cameron “Fin” Findlay became a part of the Riela Yachts team in late 2021, initially joining as a Trainee Yacht Safety & Compliance Assistant. Fin’s commitment and dedication have enabled him to understand the intricacies of the industry from the ground up, leading him to being promoted to Yacht Safety & Compliance Officer in 2023. Fin is now a qualified Company Security Officer (CSO), actively contributing to the implementation of Riela’s Safety Management System across our fleet, working closely alongside Clive Harrison and George Self.
Christian Crompton is the Riela Yachts’ Product and Development Lead responsible for translating the requirements and operations of the Safety and Compliance team and implementing this into the forefront of the electronic Safety Management System (eSMS).
Since graduating with a first-class honours degree in Computer and Information Security in 2018, Christian has worked on designing and developing superyacht solutions using Laserfiche in the Maritime Software Industry.
With Christian’s security background and software experience streamlining business processes, Christian applies his knowledge into the Riela Yachts strategy and innovates new systems for both Riela and their clients.
Tony Partridge is a Product and Development specialist at Riela Yachts where he will be working closely alongside Mark Bridson and Christian Crompton. Tony’s main focus is building an innovative client focused dashboard, whilst providing a new outlook and perspective to our current processes, policies and procedures.
Before joining Riela, Tony started his own web development business where he built applications and websites for a large group of different sectors, growing a strong and long-lasting clientele base. With over 10 years of experience, Tony brings a depth of knowledge and expertise to the Riela Yachts team which will be used to help progress the company’s development through the innovation and development of Riela Yachts solutions.
Rob Tobin is the Managing Director of the Riela Group of Companies and is responsible for overseeing our business operations, our people and driving excellence in all we do.
Robert brings over 25 years of successful leadership and entrepreneurial experience across a range of industries including Family Office, corporate services, construction engineering, Superyachts, cyber security and information technology development to our Group, and to our customers.
In the past 15 years Rob has gained a prominent reputation within the Superyacht industry for his passion, integrity, innovation and achievements to date.
“Being part of an awesome, capable and forward-thinking team that have a shared passion for Superyachts, people and the environment is the highlight of my career and puts a smile on my face and a spring in my step every day”.
Clive Harrison is a Director at Riela Yachts and leads the Operations Team.
After a 22 year service as a Deck Officer in the UK Royal Navy, Clive moved ashore and is enjoying a second career, spanning over a decade, in the yachting industry and relishing the challenges that this brings.
Clive brings a wealth of expertise and experience to our Company and has earned a reputation for providing a professional and pragmatic approach to the delivery of our services.
George Self is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for yachts at the company.
Accruing a 10-year service of sea time, beginning as a deckhand before respectfully concluding her career as a Chief Officer, George now contributes a wealth of first-hand practice and insight into the support she now provides to yachts daily. George also brings shore side experience from her time working at a number of established Ship Management firms on the Isle of Man.
Ken Hickling is a company Director at Riela Yachts (UK) Ltd.
Ken has spent over 30 years working in the Yachting industry at Boatyards and materials manufacturers, and more recently as a Specialist Business Advisor. During this time Ken has served as International Superyacht Society (ISS) President and is currently on the Superyacht UK Executive Committee. He also works as a project leader on the ISO work group focused on Superyacht Quality.
The experience that he brings to The Riela Group in optimising our internal business processes helps to ensure that the quality of service we provide to our clients is at the highest level.
Louise Gimson is a Director, Senior Administrator and in-house HR Manager and is responsible for the day to day running of the company and client accounts at the Riela Yachts.
With an extensive background in finance, Louise brings almost twenty years’ experience in accounts within the ship management industry to Riela Yachts, where she is dedicated to implementing dynamic solutions to benefit clients.
Louise has diversified her responsibilities by taking on data handling duties within the company and in 2016 began assisting the Operations Team with internal compliance procedures.
As the Head of Group Sales at the Riela family of companies, Matthew leads the company’s sales strategy, execution, and growth.
Matthew has a successful record building trusted client relationship and delivering upon set expectations. An accomplished sales leader, he delivers a sales process that provides clients with the information and support they need to make the right decisions for their organisations and their constituents.
Matthew has significant experience within the maritime industry having previously worked across various sectors including insurance, security, satellite communications and managed IT. Matthew’s most recent experience encompasses almost 5 years spent with the leading satellite communications and managed IT provider in the maritime industry, focusing on their superyacht clientele.
Mark Bridson is a Product and Development specialist and responsible for the integration of Laserfiche within the company and the developing of an electronic Safety Management System.
Marks career started in the Royal Air Force as a data analyst maintaining Aircraft engineering records and the provision of Aircraft statistics.
Returning to the Island Mark spent the next 25 years working in IT for an aircraft design company. In this role he provided Computer Aided Design and document management support for offices within the UK and Europe.
Moving from the Aircraft industry to Maritime, Mark has spent two years with a Yachting software solutions company using Laserfiche to design purchase ordering systems for Superyachts.
Tina Dahn is a Crew Officer and responsible for the administration of yacht crew contracts, monthly payroll and crew certification at Riela Yachts.
After a 12 year service in the Royal Navy undertaking various administration and PA roles, Tina began working for the NHS in 2001 and was responsible for duties including managing payroll, recruitment and HR administration.
Tina returned to the Isle of Man to undertake the role of Crewing Officer in the superyacht industry in 2011, where she oversaw a portfolio of clients whom she provided crew employment, administration and payroll services.
Christian is involved across the Riela family of companies with particular attention to the technology businesses, Cyber and Tech.
Christian gained a postgraduate Master in Finance degree at the University of Neuchatel, Switzerland and completed his MBA at the University of Chicago Booth School of Business.
Before joining us, Christian worked for six years at Argosy Capital, an Isle of Man-based private equity and venture capital business focusing on early-stage growth businesses. At Argosy, he focused on managing investment companies, research and financial analysis and served as a director on several boards.