Privacy Policy

We are committed to respecting your privacy and protecting your personal information.

Our Privacy Policy is written to help you to understand better how we use your personal information. In it, we explain the types of personal information we collect, how we collect it, what we may use it for and who we may share it with.

Under the new Data Protection Laws, we are a data controller. This means that we determine the purposes and means of processing personal data. If you have further questions please get in touch with us via our contact page.

Without prejudice to your rights under applicable laws, the above and the Privacy Policy are not contractual and do not form part of your contract with us.

Why do we collect your information?

This information is collected for the purposes of business engagement and is held for the sole purpose of assisting you with any enquiry or business that you may have with us.

Your Privacy

You can visit our website without telling us who you are or revealing any information about yourself. However, if you do give us any personal information about yourself or others, we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

When we ask you for personal information online, it will only be in response to you actively applying for or using one of our online products or services.

We may use personal information you provide for the purpose of providing more relevant content to you.

Information we may collect through the website

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

* Identity Data includes first name, last name.

* email address,

* contact telephone number

* contact address

* Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website].

* Usage Data includes information about how you use our website, products and services.

* and any other information which you send to us via contact forms and other form submissions.

Website Analytics

We use multiple web analytics tools provided by service partners such as Google Analytics, AdvAna and Convert.com to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use, and network and IP information. We use the information provided by these tools to improve our Services.

These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (eg: Facebook and Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.

Sharing Information

We do not share any of your information with third parties except where expressed consent has been given.

Storing Information

We will retain your information for as long as the business relationship continues. If you leave the company we have a business relationship with, we will update our records accordingly and delete your information, as there is no longer a requirement to retain it.

Your rights as a Data Subject

As a data subject you are entitled, free of charge to request:

* Access to your personal data

* Erasure of your personal data

* Restriction of processing

* Rectification of personal data

* Objection to processing

* Data portability– move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability

* Withdraw consent for use of data at any time, if relevant

Please note, a reasonable fee may be applied for “repetitive requests”, “manifestly unfounded or excessive requests” or “Further Copies If you wish to exercise any of these rights, please inform us via email using the contact details on the website.


What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.

Some of our pages may also contain images called ‘web beacons’ (also known as ‘clear gifs’), which allow us to count visitors. Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Information collected by cookies and web beacons is not personally identifiable.

What types of cookie are there?

Broadly speaking, there are four types of cookie: strictly necessary cookies, performance cookies, functionality cookies and targeting or advertising cookies.

  • Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services like shopping baskets and e-billing.
  • Performance cookies collect anonymous data on how visitors use a website; they can’t track users, and are only used to improve how a website works.
  • Functionality cookies allow users to customise how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services like local weather reports and traffic news.
  • Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers.

Additionally, these cookies break down into two further sub-types.

  • Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.

What’s the law?

Recently, the law on cookies has changed. Now sites that try to place performance, functionality, and targeting and advertising cookies need your permission for before they can place them onto your computer. To find out more about the law, click here.

How do I turn cookies off?

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

To switch off third-party advertising cookies, you can turn these off by visiting the Internet Advertising Bureau’s consumer advice site here.

For more information on cookies, click here

User agreement

By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.

Rob Tobin Riela Yachts

Robert Tobin

Riela Group Managing Director

Rob Tobin is the Managing Director of the Riela Group of Companies and is responsible for overseeing our business operations, our people and driving excellence in all we do.

Robert brings over 25 years of successful leadership and entrepreneurial experience across a range of industries including Family Office, corporate services, construction engineering, Superyachts, cyber security and information technology development to our Group, and to our customers.

In the past 15 years Rob has gained a prominent reputation within the Superyacht industry for his passion, integrity, innovation and achievements to date.

“Being part of an awesome, capable and forward-thinking team that have a shared passion for Superyachts, people and the environment is the highlight of my career and puts a smile on my face and a spring in my step every day”.

Email: rob@riela-yachts.com

Telephone: +44 1624 605650

René Otto

Financial Manager

René Otto is the Financial Manager at Riela Yachts and responsible for overseeing the financial and accounting systems at the company.

René is a qualified chartered Accountant with over 18 years’ experience in administering finance and corporate services within the shipping, telecommunications and property maintenance industry.

Specialising in arranging financial and corporate service solutions for clients, René can provide the tools to ease the administrative load and bring peace of mind to our clients.

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Alex Halsall - Riela Yachts

Alexandria halsall

Junior Marketing Executive

As Junior Marketing Executive, Alex is responsible for all marketing duties spanning the Riela Group.

Alex joined the Riela Group in August 2020, shortly after graduating with a Psychology degree from Nottingham Trent University.

With past work experience in content marketing, event management and web design, Alex is able to apply her creative and analytical skills into the Riela strategy.

Email: alex@riela-group.com

Telephone: +44 7706 806443

Lucy Banks - Riela Yachts

LUCY BANKS

Junior Finance Administrator

Lucy Banks joined Riela Yachts as a Trainee Finance Administrator and is responsible for financial administrative tasks within Riela Yachts Group.

An Isle of Man University-College graduate, Lucy joined Riela Yachts in November 2018 bringing experience and vocational qualifications from her previous employment into accounts and client relations at Riela Yachts.

Lucy has a proven track record of delivering solutions and easing the administrative burden, which brings peace of mind to our clients.

Ewelina Cieliszak

Safety & Compliance Administrator

Ewelina Cieliszak joined in September 2018 as trainee Safety & Compliance Administrator supporting both the Operations & Crewing Departments. Ewelina is very excited to start her new career in the super yacht industry and hopes her fresh approach will complement the already experienced and knowledgeable Riela Yachts team.

On graduating from the University of Life Sciences in Lublin in 2014, she relocated to the Isle of Man from her native Poland. Since then Ewelina has worked in different fields and has developed outstanding customer relations skills. During her time as senior cabin crew with an international airline Ewelina has developed a strong understanding of essential concepts of safety & compliance. This has provided her with a sound basis for her transition to the maritime world and a welcome addition to the team at Riela Yachts.

Christian Goelz

Christian goelz

Director

Christian is involved across the Riela family of companies with particular attention to the technology businesses, Cyber and Tech.

Christian gained a postgraduate Master in Finance degree at the University of Neuchatel, Switzerland and completed his MBA at the University of Chicago Booth School of Business.

Before joining us, Christian worked for six years at Argosy Capital, an Isle of Man-based private equity and venture capital business focusing on early-stage growth businesses. At Argosy, he focused on managing investment companies, research and financial analysis and served as a director on several boards.

Email: christian.goelz@riela-group.com

Telephone: +44 7624 222 567

Tina - Riela Yachts

Tina Dahn

Crew Officer

Tina Dahn is a Crew Officer and responsible for the administration of yacht crew contracts, monthly payroll and crew certification at Riela Yachts.

After a 12 year service in the Royal Navy undertaking various administration and PA roles, Tina began working for the NHS in 2001 and was responsible for duties including managing payroll, recruitment and HR administration.

Tina returned to the Isle of Man to undertake the role of Crewing Officer in the superyacht industry in 2011, where she oversaw a portfolio of clients whom she provided crew employment, administration and payroll services.

Email: tina@riela-yachts.com

Telephone: +44 1624 605658

Megan Crouthers - Riela Yachts

Megan Crouthers

Safety & Compliance Manager

Megan Crouthers is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for superyachts in our fleet.

Primarily from an administration background Megan joined Inserve Yachts three years ago. She is well versed and experienced in ISM, ISPS & MLC2006 and was subsequently promoted to Safety & Compliance Manger in January 2018.

Megan has a passion for the superyacht industry and through her work promotes an effective and efficient safety culture achieved by working closely with clients offering practical support and guidance.

Email: megan@riela-yachts.com

Telephone: +44 2380 633794

Clive - Riela Yachts

Clive Harrison

Operations Director

Clive Harrison is a Director at Riela Yachts and leads the Operations Team.

After a 22 year service as a Deck Officer in the UK Royal Navy, Clive moved ashore and is enjoying a second career, spanning over a decade,  in the yachting industry and relishing the challenges that this brings.

Clive brings a wealth of expertise and experience to our Company and has earned a reputation for providing a professional and pragmatic approach to the delivery of our services.

Email: clive@riela-yachts.com

Telephone: +44 1624 605661

Christian Moore

Product & Development Lead

Christian Moore is our Product and Development Lead responsible for translating the requirements and operations of the Safety and Compliance team and implementing this into the forefront of the eSMS solution.

After graduating in 2011 Christian began a graduate trainee scheme at a Yacht Management company, working interdepartmentally gaining experience in all aspects associated with the yacht industry. Christian subsequently became part of the Operations Team in 2012.

As well as the experience taken from his previous roles, Christian has gained proficiency in implementing electronic document management solutions for yachts. These skills are being capitalised on in the roll-out of the company’s electronic Safety Management System (eSMS) and other projects.

Email: christian@riela-yachts.com

Telephone: +44 1624 605664

Mark Bridson - Riela Yachts

Mark Bridson

Product & Development Specialist

Mark Bridson is a Product and Development specialist and responsible for the integration of Laserfiche within the company and the developing of an electronic Safety Management System.

Marks career started in the Royal Air Force as a data analyst maintaining Aircraft engineering records and the provision of Aircraft statistics.

Returning to the Island Mark spent the next 25 years working in IT for an aircraft design company. In this role he provided Computer Aided Design and document management support for offices within the UK and Europe.

Moving from the Aircraft industry to Maritime, Mark has spent two years with a Yachting software solutions company using Laserfiche to design purchase ordering systems for Superyachts.

Email: mark.bridson@riela-yachts.com

Matthew Roberts - Riela Yachts

Matthew Roberts

Head of Group Sales

As the Head of Group Sales at the Riela family of companies, Matthew leads the company’s sales strategy, execution, and growth.

Matthew has a successful record building trusted client relationship and delivering upon set expectations. An accomplished sales leader, he delivers a sales process that provides clients with the information and support they need to make the right decisions for their organisations and their constituents.

Matthew has significant experience within the maritime industry having previously worked across various sectors including insurance, security, satellite communications and managed IT. Matthew’s most recent experience encompasses almost 5 years spent with the leading satellite communications and managed IT provider in the maritime industry, focusing on their superyacht clientele.

Email: matthew@riela-group.com

Telephone: +44 7425 314973

Louise Gimson

HR & Senior Finance Administrator

Louise Gimson is a Senior Administrator and responsible for the day to day running of the company and client accounts at the Riela Yachts.

With an extensive background in finance, Louise brings almost twenty years’ experience in accounts within the ship management industry to Riela Yachts, where she is dedicated to implementing dynamic solutions to benefit clients.

Louise has diversified her responsibilities by taking on data handling duties within the company and in 2016 began assisting the Operations Team with internal compliance procedures.

Ken - Riela Yachts

Ken Hickling

Director

Ken Hickling is a company Director at Riela Yachts (UK) Ltd.

Ken has spent over 30 years working in the Yachting industry at Boatyards and materials manufacturers, and more recently as a Specialist Business Advisor. During this time Ken has served as International Superyacht Society (ISS) President and is currently on the Superyacht UK Executive Committee. He also works as a project leader on the ISO work group focused on Superyacht Quality.

The experience that he brings to The Riela Group in optimising our internal business processes helps to ensure that the quality of service we provide to our clients is at the highest level.

Telephone: +44 7769 881418

George Riela Yachts

George Self

Safety & Compliance Manager

George Self is a Safety & Compliance Manager and responsible for the implementation and development of operational compliance for yachts at the company.

Accruing a 10-year service of sea time, beginning as a deckhand before respectfully concluding her career as a Chief Officer, George now contributes a wealth of first-hand practice and insight into the support she now provides to yachts daily. George also brings shore side experience from her time working at a number of established Ship Management firms on the Isle of Man.

Email: george@riela-yachts.com

Telephone: +44 1624 605662

Giuseppe Corrado

Safety & Compliance Manager | Director

Giuseppe Corrado is a Safety & Compliance Manager / Deputy DPA, CSO and Director at Riela Yachts UK. Giuseppe ensures that our Safety Management System is fit for purpose and correctly implemented across the fleet of superyachts.

After 8 years in the cruise sector Giuseppe moved ashore to further his studies at university attaining a Bsc (Hons) degree in Marine Operations Management. Since joining in 2015, Giuseppe is very much enjoying the new challenges that the yachting industry brings

Having worked both onboard and shore-based, Giuseppe brings a range of skills, knowledge and contacts to our company and has earned a reputation for supporting a strong safety culture and providing a practical and professional approach to the delivery of company services.

Email: giuseppe@riela-yachts.com

Telephone: +44 2380 633794

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